I’m a PhD Candidate in Technical Communication and Rhetoric at Texas Tech University. In addition, I work as a Lead Content Developer for The Mortgage Market Guide, and I teach a variety of courses as an adjunct instructor at St. Cloud State University, including: principles of mass media, business and technical writing, and rhetorical and analytical writing.

Broadly speaking, my research interests include rhetorical analysis, social justice, ethics in communication, new media, and business writing. My main area of research, however, is apologetic rhetoric — that is, examining how corporations and people respond to allegations of wrongdoing, including justifying one’s actions, denying an event took place, or accepting responsibility and apologizing.

Although I study and discuss a variety of examples on this website, some of the main case studies I am working on include apologies in Rwandan gacaca trials for genocide crimes, denial of holocausts on social networking sites such as Facebook, and the delivery of product recall information on corporate websites (often with subtle image repair strategies included in the information).

If you’re interested in these topics and would like to learn more about my research or discuss these ideas with me, please take a look at my contact information.